19 Sep 2019

Privacy Policy

Versão em Português

PRIVACY POLICY

HELMET64 STUDIO®

Last edited: September 19, 2019

Helmet64 Studio Ltd. Privacy Policy

Helmet64 Studio Ltd., located in Brazil, (“us” or “us”) offers this app and is the controller of your personal data. We strive to be transparent about how we collect and use your information. The following policy describes how we collect, use, share and protect your information.

This policy applies to all Helmet64 Studio Ltd. games and services.

INFORMATION WE COLLECT

As you interact with our products and services, you will from time to time be required to provide us with personal information. The information you are asked to provide and the reasons why it is requested will be explained to you at the time you place the order. Providing this information to us is completely voluntary, but if you choose not to provide it, you may not be able to access some of our games or services. Here are examples of when we directly ask you to provide information:

  • Account-related data you provided when creating an account, such as email, account name, and platform
  • Any information you provide regarding contacting our Customer Support Services
  • Information posted or commented on our forums and website
  • Information provided as a result of participating in contests, competitions or answering survey questions.

We also collect a variety of information from you automatically as a result of your use of our services and through your interaction with our app. Some of this information is collected anonymously while at other times it is collected and associated with other information you have already provided. In cases where this information is linked to your account information or if the collected information can be used to track a specific person, then we consider that information as personal data. Here are examples of information that is automatically collected when you use our services:

  • Device information related to how you interact with our services
  • In-game behavior and progress statistics
  • Related event data about how your account information is modified or updated over time.
  • Advertising referral information when you sign up using one of our partner advertising campaigns.

HOW WE USE YOUR INFORMATION

The primary reason for collecting your information is to offer you our services and to improve and customize those services. We may also use the information we collect for the following purposes:

  • To make sure our apps show you in the most useful way possible
  • To assist you if you need to contact our support services.
  • To communicate with you about your account and your transactions with us and our partners
  • To better understand your interaction with our services
  • To help keep our services safe and protect against fraud or other illegal activity
  • To email you about new updates, offers, and announcements

Our legal basis for collecting and processing the personal information described above will depend on the type of information being collected and the purpose for which we collect it, but will always be one of four categories; 1) for the purpose of executing a contract with you, 2) when processing is in our legitimate interest and does not override your rights, 3) when we have your permission to do so, and 4) when we have the legal obligation.

HOW WE PROTECT YOUR INFORMATION

Your information is protected by technical and organizational security measures appropriate to the nature of the information being collected. Only trained Helmet64 Studio employees have access to personal information and are subject to our procedures and protocols.

DATA RETENTION

In general, data is retained while your account is active or required through obligations related to the operation of our business (accounting, fraud prevention and legal requirements).

YOUR RIGHTS

RIGHT OF ACCESS

You have the right to view a copy of the personal data we store about you for free.

EXCLUSION RIGHT

You have the right to request the deletion of Personal Data we store about you. You can do this by contacting the Support team through our contact email (helmet64studio@gmail.com) and requesting that your account be deleted. We guarantee that all deletion requests are made within one month of receipt. Please note that once an account is deleted there is no way to recover it. Some information may be held by us to the extent that we need to comply with a legal requirement or with security objectives. Some information will also be withheld anonymously.

CHILDREN

None of our services or content on our sites are created or directed to children under 12. Our content complies with the Online Child Privacy Protection Act (COPPA) and will never be directed to children under 12 years. If you are 12 years of age or younger, you are not permitted to access this Site or Game unless your parents or guardians have expressly authorized and agree on your behalf, prior to your use of the Site or Game, this Agreement in conjunction with all applicable end-user or similar license agreements. Please refer to our Terms of Service and End User License Agreement for more information.

UPDATES OF THIS POLICY

From time to time, we may update this policy for a variety of reasons, including regulatory changes, changes in the scope of our services, and advances in our processes. We will take appropriate steps to inform you if a significant change to this policy occurs. Please look for the date at the top of the page to see when the policy was last updated.

HOW TO CONTACT US

If you have any questions or would like to make a request regarding your rights listed above, please contact our Support team at the following email to helmet64studio@gmail.com


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